IBM Senior Visual Designer in ST LEONARDS, Australia

Job Description

We are looking for a designer with solid experience who thrives in a collaborative

environment to design delightful end-to-end customer experiences. The designer will join a

dynamic team to create and deliver Watson Customer Engagement offerings


that is fundamentally changing the way businesses interact with their customers and

deliver products & services to them. The role involves closely collaborating with product

and development teams.

• Design skills will be essential in the core tasks for this role:

• Adding visual design to convert wireframes into high quality, polished designs

• Presenting deliverables for implementation to the development team

• Creating business process scenarios and flows

• Translating user research insights into mockups and wireframes

In addition to offering work, shorter-term projects (proof of concepts, demos, etc.) will give

opportunities to flex the creative muscles. This role demands experience with current

design tools and methods, but also requires a willingness to investigate and learn new

approaches to solving problems, an appreciation of User Experience and Visual best

practices, and a commitment to invest in IBM Design Thinking. The successful design

candidate will be a self-starter and a creative thinker with outstanding verbal and written

communication skills, and be able to work with a wide variety of people across disciplines

face-to-face and via conference calls with a worldwide team.

Required Technical and Professional Expertise:

• Experience (2-5 years) creating mockups, design patterns and navigation/interaction


• Experience with visual design tools and applying styles across user interfaces.

• Familiarity with conducting UI research and incorporating that feedback into design

iterations in an Agile environment.

• Demonstrable knowledge of wireframing and design tools including Adobe Creative

Suite, Axure, InVision, Sketch, etc.

• Knowledge of design methodologies and information architecture.

• Understanding of interface & user experience design best practices for web applications

and mobile devices.

• Ability to foster relationships with customers, internal teams and empathize with our


Preferred Technical and Professional Experience

• Presentation skills and an ability to articulate ideas in a persuasive manner.

• Ability to work in a dynamic, team-based environment

• Must present portfolio of previous work incorporating UI designs and/or sketches that

demonstrate an understanding of interaction design and visual design.

• Knowledge of blockchain, and/or the supply chain industry

• Previous work on a product-based, design-thinking-enabled team, or enterprise B2B


• Previous work on a product-based, design-thinking-enabled team

• Knowledge of Agile best practices

• Experience creating user scenarios for usability testing, analysis of industry trends, and

synthesis of research data into actionable insights

Required Technical and Professional Expertise

see above

Preferred Tech and Prof Experience

see above

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.