IBM Middleware specialist in SHENZHEN, China

Job Description

Job Roles and Responsibilities

The Middleware Specialist is I/T professional role requires provide BAU support for middleware products. The role focuses on:

  • Implement assigned changes following specific documentation

  • Problem determination and resolution within agreed SLA

  • Perform security related tasks against specific documentation

  • Ensuring the services provided to customers meet the terms and conditions of contracts

  • Achieve high level of customer satisfaction

  • Maintain after hours on-call support for BAU emergency

  • Maintain Information repository and documents

  • Perform project tasks within agreed target date

 

Job Requirements & Qualification (skills/experiences)

Technical Skills:

  • Solid hands on experience in AIX, zLinux or Windows;

  • Working experience on one of the Middleware products below:

  • Websphere Application Server

  • Oracle Weblogic

  • Apache

  • Microsoft IIS

  • Effective knowledge of tools used for problem diagnosis for middleware products;

  • Ability to script using Shell scripting;

  • Ability to tune middleware products for performance optimization;

  • Excellent trouble shooting and problem diagnosis skills;

  • Understand J2EE Application Server concepts;

  • .

  

Non-Technical Skills:

· Excellent interpersonal skills, written and verbal communications skills in English

· Self-motivated and able to work independently

  • Be customer-orientated while maintaining focus on the overall delivery of service;

  • Accountable for own results and the impact of these results on the team;

  • Able to work on flexible hours /in shift;

· Good communication skill and be good team player

 

Required:

  • Information Technology, Computer Science or other related major

  • Excellent in Englishin both oral and writing.

  • ITIL/ Websphere Application Server/ Weblogic certificated is preferred.

Required Technical and Professional Expertise

none

Preferred Tech and Prof Experience

none

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.