Digital Development Representatives (DDR) are responsible for identifying high quality Cloud and Security product sales lead or potential business opportunities and for ensuring successful engagement between IBM Brand sales and/or Business Partners and prospective clients.
Digital Development Representatives have the following responsibilities:
Respond to a high volume of inbound new business prospect calls and video conferences, email inquiries and web leads driven from marketing initiatives
Proactively contact via outbound calling and digital outreach targeting prospects in support of sales and marketing campaign initiatives.
Achieve targeted demand generation goals including internal service level agreements (SLAs), contact volume and frequency, validation of generated leads and opportunities, lead conversion percentage, and bookings and campaign metrics.
Secure key customer information to identify validated “sales ready” leads and prospective clients to nurture for future opportunities.
Qualify prospects, set appointments and communicate the opportunity details for the IBM Business Partner to close.
Professionally communicate with all appropriate levels of decision makers and influencers
Develop a social presence through your rep page and social media to drive interest and leads.
Present IBM high-level Cloud / Security product value propositions including solutions, features and functions to increase buyer interest using video, phone and web presence
Collaborate with IBM Marketing and IBM Sales leadership to execute targeted new business campaigns
Communicate with prospects in a consultative selling environment and create a digital community
Expertly research companies and contacts via the internet and other sales resources
Required Technical and Professional Expertise
Solution sales background – Cloud (IaaS and PaaS) and Security solutions preferred
Can translate business pains into business needs
The ability to have a business conversation with senior business management in LoB, Developer, and IT Managers
An understanding of sales/business processes within larger organizations
Well versed in business intelligence and performance management terminology within larger organizations
Feels confident on the phone / video
Focused on Quarterly targets set
Preferred Tech and Prof Experience
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.