This role is responsible for understanding and assessing a client's business operations, identifying issues and opportunities and recommending appropriate solutions. They document current, and design future, operational scenarios (processes, models, rules, use cases, policies, plans and solutions). They work with the client and other consulting specialties to ensure proper translation of business requirements into a set of structured business process, knowledge, technology, and organization specifications that satisfy the client's strategic and operational objectives.The employee Influences the functional strategy.
Professional knowledge of function, business unit or country operations. Understand organizational resources, priorities, needs and policies.
Guide other professionals. Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.
Analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks. Develop and implement solutions.
Leads multi-functional teams, or conducts special projects, or manages department(s) (national or international). Has vision of functional or unit mission. Influences people and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy. Considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives. Recognized as an expert in their field. Often no precedent exists.
Impact on Business/Scope:
Accountable for projects or programs involving multi- functional, country-wide or regional teams. Responsible for overall functional program success. Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses.
Required Technical and Professional Expertise
Preferred Tech and Prof Experience
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.