IBM FASG081703 - Japanese Speaking - Finance & Admin Professional in SANTA ROSA CITY, Philippines

Job Description

Business Analyst with Japanese language skill.

• Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external.

• Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business

• Advanced communication skills - ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues

Required Technical and Professional Expertise

Japanese Language Proficiency

Good working knowledge of Accounting concepts, specifically Accounts Receivables (AR)

Good understanding of Accounting Concepts/ Business to Business (B2B) or Business to Cash (B2C) collections concepts.

Understanding of the collection and disputes management concepts, ability to manage volume of accounts and work independently.

Ability to work independently, prioritize tasks, manage multiple priorities and tight deadlines

Able to do research on short pays, overpayments, able to work with client to resolve disputes resulting from billing and/or contract issues

Strong problem solving and analytical skills, results-oriented, excellent follow up, negotiation, and trouble-shooting skills

Good relationship-building skills and should be a Team Player

Preferred Tech and Prof Experience

Good working knowledge of Accounting concepts, specifically Accounts Receivables (AR)

Good understanding of Accounting Concepts/ Business to Business (B2B) or Business to Cash (B2C) collections concepts.

Understanding of the collection and disputes management concepts, ability to manage volume of accounts and work independently.

Ability to work independently, prioritize tasks, manage multiple priorities and tight deadlines

Able to do research on short pays, overpayments, able to work with client to resolve disputes resulting from billing and/or contract issues

Strong problem solving and analytical skills, results-oriented, excellent follow up, negotiation, and trouble-shooting skills

Good relationship-building skills and should be a Team Player

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.