IBM TRIRIGA Accelerated Value Specialist in Raleigh, North Carolina

Job Description

Employees in this role develop, document, and implement world-wide support and quality plans to ensure that clients receive the technical support services for their on-cloud service or on-premises software according to the applicable standard IBM support offerings. They are often assigned special projects based on business needs and requirements. If you are client focused, detail oriented, a good collaborator and have a passion to learn new technologies and make an impact this is the role for you.

Required Technical and Professional Expertise

  • The successful candidate will have at least 5 years experience and demonstrated skills in most of the following technologies:

  • TRIRIGA Product skills across all modules, specifically in debugging/troubleshooting

  • Experience in Windows and Linux operating systems

  • Experience in Databases (Oracle, SQL Server, DB2)

  • Experience in Application servers (WebLogic, WebSphere)

  • Experience in Web servers (Apache, IIS)

  • Experience in Multi-tier application troubleshooting

  • Authentication mechanisms (SSO, LDAP, Directory Servers)

  • Experience in Networking concepts and tracing tools

  • Experience in Java concepts

  • Experience in Browsers and browser troubleshooting

  • Experience in Log Analysis

  • Experience in Languages: SQL, HTTP, JS

Preferred Tech and Prof Experience

  • They need to manage time and switch between priorities to deliver results on multiple concurrent projects.

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.