IBM Solution Architect in Philadelphia, Pennsylvania

Job Description

IBM is hiring a Solution Architect for the Gaia Offering Introduction team in RTP, NC or Cambridge, MA.

We are not offering relocation for this role.

Join us at Gaia, a collaborative initiative to radically transform the entire XaaS business model at IBM. Teams from across business units have joined together to build a new digital, integrated, simplified platform to enable customers, sellers, and offering managers. You will be on the Gaia Offering Introduction squad, responsible for onboarding IBM products onto the Salesforce/Apttus platform. As a Solution Architect, you’ll help build an SFDC-based Quote-to-Cash suite of products, including CPQ (configure/price/quote), contract management, revenue and rebate management, and other related solutions. You will also be responsible for developing custom applications using and integrating Salesforce with other systems.

Responsibilities include:

  • Lead technical requirements gathering sessions and write technical requirements documents

  • Lead technical design sessions and write technical design documents

  • Carry out complex SFDC APEX and Visual Force development

  • Provide hands-on expert level assistance to other developers for technical issues

  • Design and manage the execution of test plans and ensure a quality solution is delivered

  • Become an expert in E-Commerce, CPQ, and downstream enterprise applications such as the ERP

  • Become an expert in web application development, Salesforce integration/extensions, and designing solutions using API, APEX, Visual Force, and other tools that extend the product


  • Able to collaborate in a large group setting

  • Familiar with agile methods and processes

  • Able to do complex Apex/Visual Force Development with a high level of quality

  • Able to work closely as a part of a team without customers and internal Project Managers, Technical Architects, Business System Analysts, and other Developers

  • Demonstrate a track record with standard SDLC and Agile implementation techniques

Required Technical and Professional Expertise

  • Minimum 5 to 8 years experience as a team member of successful software project implementations related to SaaS, E-Commerce, CPQ, Quote-to-Cash, CRM, or ERP

  • Minimum 3+ years of complex SFDC Apex and Visual Force Page development

  • Thorough understanding of SFDC governor limits and best practice guidelines

  • Completion of several Salesforce integration and extension projects in development and lead technical roles

  • Experience in designing and developing integrations from to upstream and downstream applications using API(s)

  • Knowledgeable with master data management in

Preferred Tech and Prof Experience

  • Experience with Rational Team Concert (RTC), Slack, Box, and Zoom

  • Experience implementing E-Commerce products such as SAP/Hybris, Oracle/ATG, Ebay/Magento,, etc.

  • Experience implementing web content management solutions such as Adobe Experience Manager, Sitecore, Drupal, etc.

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.