The Digital Solution Sale Rep in this incentive role is responsible for closing sales that are a result of a discussion associated with qualified leads/ opportunities generated from clients,IBM client reps, brand specialists, and inside client representatives, in response to direct marketing efforts, or new acquisition programs.
Client communication can occur via phone, email, text chat, or other social media. Is proficient in the discipline offerings, has knowledge of other discipline products, and has the sales and technical experience to successfully close a sales engagement. Understands the competition.
An Inside Sales Specialist uses database technology to record client/prospect information. Primary measurements are revenue and profit. The employee focuses on individual/team objectives and development of professional effectiveness.
Required Technical and Professional Expertise
Must be able to work independently, and prioritize both revenue generating and non-revenue generating activities
Strong objection handling skills
Strong ability to actively listen and determine customer needs
Excellent interpersonal and verbal communication skills
Strong organizational skills, discipline, attention to detail, high energy and a can do attitude, balance multiple tasks
Highly motivated, competitive, self-starter with a strong sense of urgency
At least 7 years sales experience, preferably technology or services sales
At least 7 years experience in developing customer relationships
Preferably 4 years in IBM TSS Sales
Preferred Tech and Prof Experience
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.