IBM Technical Solution Manager in Mumbai, India

Job Description

About IBM

IBM is transforming to lead. Join the next generation of innovators, inventors and entrepreneurs who are changing the very way the world works. Use breakthrough Cognitive computing to help doctors transform patient care, bankers reduce risk, businesses extract critical insights and clinicians diagnose and treat rare pediatric diseases. There is no better place to launch or further your career.

Business Unit Introduction

IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Who you are :

  • Create an end to end migration solution and take responsibility for overall Cost, Solution Quality and Deliverability, working closely with our T&T, Account teams and other Service Lines to ensure all related aspects of the T&T solution are solutioned by the relevant parties and that there are no gaps in IBM scope against Customer requirements.

  • You will be responsible for providing solution, explain risks and reasoning for costs and mitigate business and delivery risk within the solution.

What you’ll do :

  • Proven knowledge of major server and storage architectures (hardware, software and operating systems)

  • Proven track record in technical sales in the area of DC services (particularly DC migration but also managed server and storage services, DC virtualisation etc)

  • Manage Pre-sales / bid-team experience including creation of cost models, SOWs, response to RFI/RFP etc.

  • Experience of DC architecture design and implementation

  • Delivering against challenging time frames either alone, or as part of a team

How we’ll help you grow:

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be

  • You’ll learn directly from expert developers in the field; our team leads love to mentor

  • You have the opportunity to work in many different areas to figure out what really excites you


Required Technical and Professional Expertise

  • Proven experience in vendor technologies

  • Cloud & virtualization

  • IBM solutioning tools - SAGE / SDM experience

  • Standards - ITIL, ISO 27002

Preferred Tech and Prof Experience

  • Experience in managing the delivery of a high-availability infrastructure to support mission critical systems and services

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.