IBM Network Reliability Engineer in MULHUDDART, Ireland

Job Description

IBM Cloud has a global network that is deployed using cutting-edge platforms and we are looking fore Network Engineer II is to assist in the development, engineering, deployment, configuration, break/fix resolution, security and management of SoftLayer’s networks. This position interfaces directly with our data center staff, procurement teams, management, development teams, and vendor support staff.

Responsibilities Include:

Receive escalations from our NOC, Network Support Engineers, and Management

Provide support to Sales for customer related network issues

Engage with Technical Account Managers and/or Sales Engineers to represent the networking department in discussions with customers

Troubleshoot and identify network issues as they are escalated and fix/escalate/document as needed/required

Performance analysis and optimization

Create diagrams and other documentation of network environments

Ability to recognize and prioritize critical tasks independently

Plan, schedule, and implement network maintenances

Meet project deadlines

Collaboratively manage vendor support escalation.ating systems to ensure consistent compatibility with established infrastructure.

Required Technical and Professional Expertise

2-5 years’ experience in a customer facing support position

2+ years’ working on large-scale service provider networks

3+ years’ network engineering experience

Strong networking troubleshooting skills

Demonstrated organization and time management skills

Demonstrated verbal and written communication skills

Ability to work remotely with little or no direct supervision

Must be self-motivated and disciplined

Ability to recognize and prioritize critical tasks independently

Preferred Tech and Prof Experience

Vendor Certifications: CCNP, CCIE, JNCIP, JNCIE

Vendor Hardware Platforms: Cisco Catalyst 6500, Cisco Nexus 7000, Juniper MX, Cisco switches, Arista switches

High Availability Technologies: HSRP, VRRP, MLAG, VSS, VPC

Routing Protocols: OSPF, BGP, MPLS

Scripting Languages: Python, Perl, Bash, Expect/TCL

Operating Systems: Linux, BSD

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.