IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences via Cognitive data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.
IBM is a leader in this global transformation, and there is no better place to launch or further your career. World-class learning opportunities, mentoring and a flexible work environment
you will find a wealth of opportunities within IBM to create the career you’ve always imagined.
For over seven years IBM has been partnering with Workday to bring innovation, analytics-driven insights, and high-touch customer service to our clients. Together, we are helping clients build smarter HR and financial management capabilities, and enabling them to fully realize the benefits of their Workday solutions
We are currently seeking Workday Benefits Administration Consultants for our growing Workday Higher Education Practice. In this role, you will work with clients to understand business requirements and implement Workday Benefits Administration requirements for clients in a consulting environment. Successful candidates will provide functional process knowledge and have the ability to translate Workday and client terms so that all participants can contribute to implementation success.
Conduct working sessions with clients to gather, understand, and analyze business requirements, including future client benefit plans, enrollment processes, and necessary eligibility
Provide subject matter expertise on key business process decisions related to Benefits processing (i.e., creation of benefit plans, life events, enrollment rules, and business processes, and open enrollment set up)
Advise clients on industry standards for benefits set up and enrollment process in order to provide suggestions to achieve clean configuration and streamlined processes
Design and implement requirements in the Workday HCM Benefits solution
Devise creative solutions for events not captured by standard the Workday set up
Demonstrate configurations through the development of prototype systems
Work with the client to help convert legacy data into Workday and assist clients in testing the Workday solution
Leverage prior Benefits/Human Resources related Enterprise Resource Planning (ERP) experience.
Understand Workday’s Implementation Methodology and use it on all engagements
Work with the Delivery Assurance team to ensure compliance with agreed to checkpoints
Provide the Engagement Manager with status reports and keep them apprised of overall project status
Ensure the client takes advantage of Workday best practices
Identify opportunities to position additional service offerings to clients
Participate in update training and other events that help share one’s product skills with other consultants
You thrive in a diverse, fast paced environment
You are passionate about learning and implementing new technologies
You think analytically and can effectively apply logic to solve problems
You have the ability to handle multiple tasks concurrently and meet deadlines, despite conflicting demands
You have effective interpersonal skills and the ability to collaborate and team with others
You have excellent communication skills, both verbal and written, and can clearly articulate complex messages and requirements
You have a strong desire to work with clients and provide exceptional client experiences
In this dynamic role, you will have the opportunity to interact directly with clients. As such, travel to client sites may be required up to 4 days per week. Preferred candidates will live within a 50 mile radius of a major airport.
Working for IBM you can expect a learning culture where teamwork and collaboration are encouraged, excellence is rewarded and innovation is valued and respected. We empower our team members to build successful and rewarding careers. Starting at the interview process and continuing throughout your career, you always have access to our leadership team – as mentors, team members and often working side by side on projects. We want you to have more than just a job…IBM has your long term career goals in mind.
IBM Workday Consulting Services is a leader in workplace transformation. Join us. You won’t just be a part of the future; you’ll help lead it. Learn more about our Workday Practice at: ibm.com/gbs/workday
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Required Technical and Professional Expertise
At least 3 years of experience in Human Capital Management, Benefits Administration, Benefits programs, and Benefits business processes
At least 3 years of experience deploying HCM SaaS software solutions (i.e., Workday, SuccessFactors, etc), or other IT/ERP solutions
At least 3 years of experience in business process analysis and requirements gathering
Advanced knowledge of government benefit regulations including tax limitations and Affordable Care Act standards
Preferred Tech and Prof Experience
At least 5 years of experience in Human Capital Management, Benefits Administration, Benefits programs, and Benefits business processes
At least 5 years of experience deploying HCM SaaS software solutions (i.e., Workday, SuccessFactors, etc), or other IT/ERP solutions
At least 5 years of experience in business process analysis and requirements gathering
At least 3 years of experience working in a consulting environment
Certified in Workday Human Capital Management (HCM)
Certified in Workday Benefits
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.