IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries. Bottom line? We outthink ordinary. Discover what you can do at IBM.
This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our Transport, IP, and / or Unified Capabilities (UC) NOC. Primary responsibilities are:
Responsible for overall network engineering support for customer programs including planning, designing, and evaluating various components of the DISA Enterprise Network
Partner with Engineering team to provide specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments.
Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues
Provide advanced troubleshooting and problem resolution of complex network problems
Interacts with customer and/or senior leadership regarding Network Engineering technical considerations and for associated problems, issues or conflicts
May be required to troubleshoot issues utilizing established procedures.
This is a rotating shift position and must be available for a rotating shift.
This position is located at Hill Air Force Base, Utah. All applicants must possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance to be considered.
Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.
Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:
Skill development: helping our employees grow their foundational skills
Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee’s strengths and career aspirations
Diversity of people: Diversity of thought driving collective innovation
In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role.
With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!
Required Technical and Professional Expertise
Bachelor's degree in a relevant technical discipline with 10+ yrs of related experience; additional years of directly applicable experience may be accepted in lieu of a degree
Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE, CISSP or equivalent) prior to start date
Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management
Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, ATM, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching
General understanding of network topologies, both transport and IP.
Active Secret Clearance or above
Preferred Tech and Prof Experience
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.