IBM Senior AR Analyst OTC French in KRAKOW, Poland

Job Description

What makes IBM BTO unique:

  • global communication : want to improve your language skills? We will invest in you!

  • flexibility : employee development matters to us, that’s why every vacancy is open for internal recruitment

  • diversity : different nationalities united in one team

  • initiative : have ideas for improvements? We want to hear them!

Responsibilities:

  • building relationship with customers and cooperating with them throughout the month in order to let them know what is payable and making sure they align to the payment timelines;  

  • perform all collection tasks as per process (sending statements, demands letter, calling customers, identify reasons for missing payments, escalating issues to TL or stakeholders, attend monthly calls with Sales Team, providing necessary reports, prepare refunds) 

  • contact by email and by phone;  

  • supporting customers with collection queries (e.g. providing missing invoices, contracts, adding PO number on the invoices, raising disputes to responsible team);  

  • sourcing information to the Cash Application team on which invoices should be closed with received payments 

  • work with the team to improve collection process  

We guarantee you:

  • regular job contract,

  • opportunity to work for international clients,

  • high possibility for self-development,

  • the opportunity to participate in training and language courses,

  • Multisport, OK System,

  • cinema tickets, discounts,

  • private medical healthcare,

  • life insurance,

  • an induction training that will allow you to smoothly transition into your new role.

Required Technical and Professional Expertise

  • Knowledge of MS Office  

  • Experience in accounting  

  • French fluent B2/C1 

  • English min B2 

Preferred Tech and Prof Experience

  • French C1/C2

  • English B2/C1

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.