IBM Engagement Manager in Hyderabad, India

Job Description

About IBM:

IBM is transforming to lead. Join the next generation of innovators, inventors and entrepreneurs who are changing the very way the world works. Use breakthrough Cognitive computing to help doctors transform patient care, bankers reduce risk, businesses extract critical insights and clinicians diagnose and treat rare pediatric diseases. There is no better place to launch or further your career.

Business Unit Introduction:

Our Globally integrated IBM Cognitive Process Services team provides offshore, nearshore and onshore solutions to Client delivery service requirements across industries and geographies. With various streams under F&A (Finance and Administration) we excel in Record to Report (R2R), Procure to Pay (P2P), Order to Cash O2C) along with Financial Planning and Analysis (FP&A), Recruitment Process Outsourcing HR/learnings and Integrated Source to Pay Operations for our Clients.

Who you are :

As an Engagement Manager with IBM you will be supporting the development and implementation of cost effective solutions to meet the business objectives by coordinating detailed technical analysis and design, investigating new approaches/technical designs.

What you’ll do :

  • Bring together facts (through primary and secondary research, structured and unstructured interviews, surveys, etc.)

  • Responsible for the design, analysis (customer, financial, operational) and presentation of data.

  • Craft creative work products with minimal supervision.

  • Apply knowledge of consulting methodologies, key technologies, engagement support tools and demonstrate strong knowledge of their competency area and/or industry.

  • Establish relationships within client organizations and deliver timely, high quality service to the client

  • Acts as an independent professional, including interaction with clients and does not require close management supervision on IBM or client premises.

  • Operates as a team member, drawing upon the experience of other professionals within the engagement team and from other functions.

How we’ll help you grow:

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be

  • You’ll learn directly from expert developers in the field; our team leads love to mentor

  • You have the opportunity to work in many different areas to figure out what really excites you

Required Technical and Professional Expertise

  • 7-10 years experience in using Automation Playbook to evaluate a business process and identify automation Opportunities

  • Successfully completed at least 3-5 Automation Opportunity assessments.

  • Strong level of understanding of the back-office business processes which they will be evaluating

  • Has 1st line and 2nd line of management experience within back office operations

  • Excellent knowledge of automation tools and automation assessment frameworks

  • Very deep knowledge of standard methodologies and maturity modeling within the back office

  • Experienced in developing automation data collection guides and templates

  • Skilled in process modeling

  • Ability to craft Automation business case

Preferred Tech and Prof Experience

  • Is able to articulate and compare alternative approaches drawing from previous engagements and recommend solutions.

  • Draws upon existing intellectual capital and improves it. May build new intellectual capital

  • Chips in to the definition of the engagement scope of work and outputs.

  • Recognizes problems related to the engagement objectives and suggests solutions

  • Independently generates solutions, based on strong quantitative and analytical skills and business knowledge, and supplies to intellectual capital.

  • Challenges the validity of given procedures and processes to enhance and improve or develop complementary adjustments/solutions.

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.