IBM Infrastructure Specialist - IBM Hybrid Cloud in DURHAM, North Carolina

Job Description

IBM Cloud Managed Services can provide access to a production-ready, security-rich, cost-effective cloud infrastructure, managed by IBM and designed to help drive business value and competitive advantage while facilitating reduced operational risk. It includes optional rapid migration services to help you accelerate on cloud.

The Infrastructure Specialist position is responsible for administering IT infrastructure in ECMoC environments, configuration of equipment, building virtual machines to specified requirements for application implementation, and managing operating system support, resolving defects and issues, reading system logs and analyzing data for problem resolution, and implementing CIS security requirements into the architecture. The position is required to be well-versed in all aspects of the infrastructure architecture as it pertains to ECMoC technology in order to support and advise on proper procedures, automation techniques, and problem resolution.

The Infrastructure Specialist will ensure that accepted industry practices are performed in the ECM environment provisioning and mitigate security gaps exposed during security scans and penetration tests.

Advise the Lead Infrastructure Specialist on environment issues, problem resolution of customer environments issues, change request/service request remediation and status.

Perform as an Infrastructure Architect in the build and provisioning and decommissioning of ECMoC environments supporting both internal and external clients.

Candidate is required to have strong communication skills both verbal and written, strong and effective team skills, and the ability to perform professionally and accurately under pressure from demanding customers, aggressive timelines and in support of critical situations.

In this role, you’ll have access to all the technical and management training courses you need to achieve your career goals. You will be mentored by experienced engineers and architects, and you will be expected to mentor others as appropriate. At IBM, you’ll have the opportunity to work with and explore a variety of technologies and if appropriate have management opportunities to round out your experience.

Required Technical and Professional Expertise

  • 5+ years of system administration experience

  • 3+ years of other IT experience

  • Experience in multiple aspects of infrastructure, operating systems (Windows and Linux)

  • Demonstrated written and verbal communication skills

  • Ability to manage priorities in a dynamic, ever-changing environment

  • Commitment to customer satisfaction and service

  • Technical knowledge and experience in multi-discipline areas

Preferred Tech and Prof Experience

None

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.