IBM Technical Sales Specialist, IBM Global Solution Center in COPPELL, Texas

Job Description

This is a regular, full-time position for a Technical Sales Specialist within the IBM Global Solution Center in Coppell, Texas. The Global Solution Center is a world-class client center where teams of Industry Solution Architects, Specialists, and Designers bring IBM together to accelerate solutions to help clients innovate and address their most challenging business problems. This person will work with team members and clients to create high quality proofs-of-concept and generate technical sales assets for the progression or close of solution sales opportunities.

Key Responsibilities:

  • Install, configure and support complex existing multi-zone network infrastructure, including Juniper and Cisco network components

  • Install, configure and support wireless network infrastructure technology such as access points, controllers, etc.

  • Install, configure and support virtual machine infrastructure including VMWare, IBM Cloud Private and other hypervisors

  • Install, configure and support IT hardware including X86 systems, IBM POWER systems, IBM storage systems, SAN, etc.

  • Support for various Linux distributions (Red Hat, Ubuntu, CentOS, SLES) as well as MS Windows Server

  • Assist IBM GSC personnel with technical issues, O/S support, IT solution design/implementation

  • Leverage IBM’s cloud capabilities in support of GSC solution activities

  • Participate directly as required in the design and implementation of complex solutions with in-depth product, technology, and industry-related specialized skills in support of client opportunities, including PoCs and sales assets

Required Technical and Professional Expertise

  • Demonstrated knowledge of IBM’s cloud capabilities, offerings and approaches

  • Demonstrated knowledge of VMWare ESX management

  • At least 5 years of experience in IT infrastructure support and operations

  • At least 3 years of experience in network configuration and management, specifically using Juniper and Cisco components

  • At least 3 years of experience in virtual machine management, preferably VMware-based

  • English: Fluent

Preferred Tech and Prof Experience

  • CCNA, JNCIA or equivalent certification

  • Demonstrated communication skills, works well in teams, and quickly adapts to new technologies

  • Familiar with Agile techniques

  • Experience in use of IBM’s cloud technologies

  • Experience configuring and managing Juniper networks

  • Experience in analyzing client needs, requirements and expectations

  • Experience with container technology such as Docker, Kubernetes, etc.

  • Active in generation and acceptance of intellectual capital / patents

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.