IBM Client Service Executive (West Coast Position) in Charlotte, North Carolina

Job Description

The CSE is responsible for the development and closing of highly complex information technology solutions while interacting with senior client executives, which can include the CEO, CFO, CIO, Board of Directors and evaluation committees. They are required to have an in-depth understanding of the client's business, goals, strategies and industry trends and directions. The CSE is responsible for developing and leading deals between $10M and $100M in value. This would include leading multi-disciplined teams, and integrating products and services required to meet business needs. These deals are intended to increase IBM's services revenue within the account and may include some or all of the following sample of solutions:

Required Technical and Professional Expertise

  • Cloud – SoftLayer, Storage, zOS Cloud, PaaS solutions including SAP as a Service, cloudMatrix/Hybrid IT

  • Systems – IT as a Service, managed services for servers, mainframe, storage, leveraging analytics and robotics.

  • Security – Security as a Service, threat management, ID management, malware defense management

  • Network – Network as a Service, telecom expense management, optimization studies, Software Defined Networking, OEM hardware and software procurement, Voice and Data.

  • Resiliency – Disaster Recovery as a Service, DR strategy and consulting, high availability environments, cloud managed backup

  • Data Center – Strategy, design, implementation, optimization, services to support data centers

  • Mobility – Workstation as a Service, Mobile Expense Management, Mac@Work, Service Desk, End User Services

Preferred Tech and Prof Experience

  • NONE

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.