IBM System Services Representative in Belgium in BRUSSELS, Belgium

Job Description

In this role you are responsible for driving to IBM customers on a daily basis to execute repair plans to fix incidents on non-IBM equipment: mostly PCs, Laptops and tablets.

You are the primary technical interface to IBM’s customers and are accountable to ensure a high level of client satisfaction with IBM’s service delivery, technical support and operational services.

Before you start, you will receive education on how to service these products, which tools to use and the required processes to follow.

Do you have a technical background and ambition, are you client oriented, an independent worker and have good communication skills, please apply now !!

Profile:

  • Client / Service oriented

  • Good communication skills: ability to represent IBM with our clients

  • Creative / Solution Oriented

  • Team player

  • Basic PC knowledge

  • Basic technical skills

  • French / Dutch: Fluent

  • English good

  • Driver's licence

Required Technical and Professional Expertise

Good technical IT knowledge for PC, laptop and tablet

Good knowledge of French, Dutch and English

Preferred Tech and Prof Experience

Technical knowledge of PC, laptop and tablets

Fluent in Dutch and French

Good knowledge in English

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.