IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences via Cognitive data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.
IBM is a leader in this global transformation, and there is no better place to launch or further your career. World-class learning opportunities, mentoring and a flexible work environment
you will find a wealth of opportunities within IBM to create the career you’ve always imagined.
For over seven years IBM has been partnering with Workday to bring innovation, analytics-driven insights, and high-touch customer service to our clients. Together, we are helping clients build smarter HR and financial management capabilities, and enabling them to fully realize the benefits of their Workday solutions.
We are currently seeking Higher Education Financial Aid Consultant for our growing Workday Higher Education Practice. In this role, you will work with clients to understand business requirements and implement Workday Financial Aid solutions for clients in a consulting environment. Successful candidates will provide functional process knowledge and product expertise, and have the ability to translate Workday and client terms so that all participants can contribute to implementation success.
Conduct working sessions with clients to gather, understand, and analyze business requirements
Design and implement requirements in the Workday Student solution
Configure the Workday solution
Demonstrate the configurations through the development of prototype systems
Work with clients to help convert legacy data into Workday and assist clients in testing the Workday solution
Leverage prior Student Information System (SIS) / Enterprise Resource Planning (ERP) experience
Provide subject matter expertise regarding key business process decisions related to industry and/or functional areas
Understand Workday’s Implementation Methodology and use it on all engagements
Work with the Delivery Assurance team to ensure compliance with agreed to checkpoints
Provide the Engagement Manager with status reports and keep them apprised of overall project status
Ensure the client takes advantage of Workday best practices
Identify opportunities to position additional service offerings to clients
Participate in update training and other events that help share one’s product skills with other consultants
You thrive in a diverse, fast paced environment
You are passionate about learning and implementing new technologies
You think analytically and can effectively apply logic to solve problems
You have the ability to apply ingenuity and innovative thinking to define solutions to business problems
You have the ability to work effectively with both business and technical teams
You have the ability to handle multiple tasks concurrently and meet deadlines, despite conflicting demands
You have effective interpersonal skills and the ability to collaborate and team with others
You have excellent communication skills, both verbal and written, and can clearly articulate complex messages and requirements
You have a strong desire to work with clients and provide exceptional client experiences
You have strong organizational skills and the ability to use discretion, prioritize and maintain attention to details, and recognize time constraints
You have strong trouble shooting and decision making skills
In this dynamic role, you will have the opportunity to interact directly with clients. As such, travel to client sites may be required up to 4 days per week. Preferred candidates will live within a 50 mile radius of a major airport.
Working for IBM you can expect a learning culture where teamwork and collaboration are encouraged, excellence is rewarded and innovation is valued and respected. We empower our team members to build successful and rewarding careers. Starting at the interview process and continuing throughout your career, you always have access to our leadership team – as mentors, team members and often working side by side on projects. We want you to have more than just a job…IBM has your long term career goals in mind.
IBM Workday Consulting Services is a leader in workplace transformation. Join us. You won’t just be a part of the future; you’ll help lead it. Learn more about our Workday Practice at: ibm.com/gbs/workday
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Required Technical and Professional Expertise
At least 1-2 years of experience in the Higher Education Student Financial Aid functional area
At least 1-2 years of experience in business process analysis and requirements gathering
At least 1-2 years of experience deploying Student Financial Aid applications
Knowledge of the Higher Education industry and business environment
Preferred Tech and Prof Experience
At least 3 years of experience in the following functional area: Student Financial Aid
At least 3 years of experience implementing Student solutions in a Higher Education environment (i.e. Ellucian, Banner, Colleague, PeopleSoft Campus Solutions, Jenzabar)
At least 3 years of experience in business processes including analysis and requirements gathering
At least 3 years of experience working in a consulting environment, preferably with a software or consulting organization
Previous experience as a College Financial Aid Counselor or Administrator
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.