IBM Technical Product Analyst in BANGALORE, India

Job Description

About IBM:

IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

Business Unit Introduction:

IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Who you are:

Product Analyst works with stakeholders from all business units and related third parties to define and document business processes and software requirements, including competitive analysis, creation and tracking of user stories, and prioritizing field requests. Product Analyst work closely with Engineering, Customer Success, and Sales and Delivery teams to refine business requirements and perform user acceptance testing.

What You will do:

  • Develop detailed requirements, features, user interface mock ups, storyboards, use cases, wireframes and other artifacts required to ensure a successful and quality product

  • Work with product management, engineering, customer support, sales and marketing organizations to extend current product features, usability, documentation, etc.

  • Coordinate requirements walk-through and signoffs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs.

  • Define the business problem and primary objectives of new projects. Identify and validate the key business requirements.

  • Understand product requirements and end-user needs and drivers

  • Elicit and analyze all requirements, including business rules.

  • Identify and document all business, technical, product and process requirements.

  • Compile and review release notes

How we’ll help you grow:

You’ll have access to all the technical and management training courses you need to become the expert you want to be

You’ll learn directly from expert developers in the field; our team leads love to mentor

You have the opportunity to work in many different areas to figure out what really excites you


Required Technical and Professional Expertise

  • Analyze and model the business domain to create a complete picture of workflows and technical requirements fulfilled by existing and proposed software.

  • Perform review of test cases, user acceptance testing, develop demo scenarios, perform demos of the product functionality.

  • Analyze the integration endpoints like ServiceNow or VMWare vRealize to create a complete picture of workflows and detailed technical requirements required to define functional requirements.

Preferred Tech and Prof Experience

  • Experience in Private/Public Cloud, VMWare vRealize, IBM Cloud private, etc.

  • Knowledge of ITSM tools like ServiceNow and ICD

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.