IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Business Unit Introduction:
Watson Commerce Engagement (WCE) is a business unit in IBM's software Labs that aims to transform the way marketers, commerce and supply chain professionals engage customers. Under the group, Watson Commerce division targets at gaining deep insights, deliver relevant, intuitive experiences across the customer journey and optimize every omni-channel fulfillment decision. This currently has a set of portfolio of products that aims to help merchandising and supply chain personas in strengthening their decisions through cognitive capabilities to add value to their customers.
IBM Watson Customer Engagement is working with more than 8,000 global brands to turn customer insight into action by enabling organizations to transform how they interact with key audiences—from customers to partners to suppliers—on an individual basis. IBM®Commerce Solutions continue to help improve the customer and brand experience and to help increase the productivity and efficiency of business-user employees with enhancements to previously announced products and the introduction of a new products.
Who you are:
The position is responsible for creating a bias for IBM Cloud offerings with their assigned GSIs or assigned product offering.
Resource with mix of sales and delivery experience on E-commerce projects,
Need good understanding of competitive solution like Hybris, Oracle ATG, consultative skills to work with customers build the roadmap and perceived by customer as practitioner not as seller with general skills.
Proactively leads joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
Raises issues regarding customers’ Offering/Product needs and coordinates with Offering Management and WW Segment leaders to manage client expectations and sell the broader Watson Customer Engagement vision.
What you will do:
Generate demand, qualify and progress opportunities, negotiate pricing and contracts
Provide qualified and timely sales forecasting
Maintain high levels of customers satisfaction
Ability to work in highly matrixed environment with good interpersonal and teaming skills
Flair for marketing and digital presence to generate mindshare
Territory Management, Account Management & ability to engage C level IT and Business executives
How we’ll help you grow:
You’ll have access to all the technical and management training courses you need to become the expert you want to be
You’ll learn directly from expert developers in the field; our team leads love to mentor
You can work in many different areas to figure out what really excites you
Required Technical and Professional Expertise
Minimum of 10+ years of experience in IT selling, preferred for software or solutions or channel and the associated processes around it
Knowledge of financial planning, and accounting background.
Strong relationships with IBM and partner sales teams and customer network is beneficial but not a requirement
Tenacious attitude, with the ability to identify new business opportunities.
Excellent written and communication/presentation skills.
Ability to prioritize and manage multiple tasks and assignments, work as a team and a self-starter that can work independently
Preferred Tech and Prof Experience
Minimum 5+ years of relevant enterprise technology sales experience.
Business acumen to comprehend customer strategy and industry business drivers.
Proven track record to achieving or exceeding sales targets, especially in SAAS/Cloud based solutions.
Proven experience in driving technology adoption to support customer’s digital transformation agenda.
Target orientated individual with demonstrable sales experience dealing with enterprise customers.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.