IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Business Unit Introduction:
IBM Global Business Services (GBS) is a vibrant group of Business, Strategy and Technology professionals, designed specifically to be the source of market-leading Industry consulting, Application and Business process management, supported by the industry's most sophisticated outcome based delivery model, all designed to become the Digital Reinvention partner for leading clients across the world. IBM GBS provides Value-led and Asset-powered end to end solutions with global footprint in over 170 countries and empowers clients to build upon their tremendous heritage in Application Innovation processes and also to transform them for a Cloud, Cognitive and Social centric world.
Who you are:
You should maintain Salesforce profiles, Role Hierarchy, Sharing Rules and Security.
Expertise in understanding of Salesforce standard objects Leads, Account, Contacts, Opportunity, Products, Price book, Lead process, Sales process, Forecasting, etc.
Proven ability to create and manage Salesforce custom objects, fields, formulas, validation rules, custom workflow, and approval processes.
What you’ll do:
Assists clients in the design, business architect, process development, functional implementation, and support of Salesforce CRM Applications.
Experience and demonstrate understanding of overall SFDC architecture and platform.
Effectively run business user design and user experience sessions.
Provide experience in designing workflow rules to enforce business processes
Uses consulting skills, business knowledge and SFDC CRM experience to lead business / functional discussion with the client and internal teams (design, build, test teams).
Demonstrate experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC).
Understand client's business pain points and offer solution to address leveraging Salesforce.com platform/ offerings.
Provide experience in designing workflow rules to enforce business processes.
Familiar with executing system and user acceptance testing, user adoption, change management and training methods.
How we’ll help you grow:
You’ll have access to all the technical and management training courses you need to become the expert you want to be
You’ll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you.
Required Technical and Professional Expertise
Hands-on experience in Salesforce Community Cloud, Service Cloud, and Lightning
Experience and knowledge of Lightning Design System
Proven experience with Salesforce development, administration, system integrations, and bug fixes.
Understanding to Salesforce standard objects Leads, Account, Contacts, Opportunity, Products, Price book, Lead process, Sales process, Forecasting is required
Experience creating SQL tables and queries.
Understanding of object-oriented concepts and design patterns
Demonstrated experience in configuration, testing and deployment of Salesforce.com functionality
SFDC Certified Developer, knowledge of general IT Solutions and excellent verbal and written communication skills
Preferred Tech and Prof Experience
Candidate should have Salesforce Certified Developer 1 (PD1) Administrator (ADM201) etc.
Web Application Development Background
Very good development experience with Apex is must
Experience in Visual Force pages development
Experience in Salesforce integration with large applications End to End
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.