IBM Project Manager, Transition & Transformation in TORONTO, Ontario

IBM Global Business Services: Join a Leader. Consult with us. IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As a Project Delivery Manager, Transition and Transformation, you will deliver innovative business consulting, management of systems integration, and will work in close collaboration with the Transition Competency Lead.As a member of the Delivery Excellence Team you will apply IBM Methodology to lead transition projects that are typically 3 months in duration. You will be responsible for managing sub-projects within a complex program to insure the successful delivery of various phases of the transition and transformation plan. This position requires strong project management experience with specialization in transition. Key responsibilities include:

  • Establishing new delivery models, including onshore/offshore resources from the client and IBM;

  • Transferring business and technical knowledge to new team members for the services to be rendered;

  • Establishing/updating processes to deliver the services to be rendered;

  • Establishing metrics to measure required service levels;

  • Achieve steady state of operations.

    Additional responsibilities include:

  • Working with the client to confirm business requirements;

  • Responsible for organizing and leading a cross-functional team in development of integrated business processes, implementing project deliverables, with an emphasis on quality, productivity, and consistency

  • Responsible for providing direction and control of project personnel and for providing a framework for project planning, communications, reporting, procedural and contractual activity;

  • Developing work plans, managing deadlines and coordination of project team and sub-team activities;

  • Estimating project skill requirements, working with deployment to identify appropriate resources and managing their integration into the team;

  • Defining and agreeing on deliverables and milestones;

  • Setting and controlling scope;

  • Communicating status and vision to client management and stakeholders;

  • Overall team management, including regular evaluations;

  • Budget management;

  • Risk management.

  • Minimum of 3-5 years’ experience in Application Transition Management;

  • Demonstrated work experience with on-site off-shore models, with off-shore teams;

  • Specific knowledge of the PMI Process; Initiating, planning, executing, controlling, and closing;

  • Working knowledge of current Project Management and Transition Project Management methodologies;

  • Deep understanding of Application Management processes, business matters, finance, planning, forecasting and resources in order to manage team staff and business issues.

  • Complex project management experience;

  • Demonstrated client management and relationship management skills;

  • Ability to work closely with Process Owners and other key stakeholders to communicate progress;

  • Must be strong in use of MS Word, MS Project, MS PowerPoint, MS Visio;

  • Strong oral and written communication skills, organizational skills and a high level of interpersonal skills;

  • English: Fluent.

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