IBM System Services Representative in SOFIA, Bulgaria

Professional knowledge related to incumbent's department or function. Communication/Negotiation: Engaged as an independent professional. Ability to articulate and compare alternatives approaches. Negotiate with specified objectives. Problem Solving: Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance and improve or develop complementary adjustments /solutions. Contribution/Leadership: Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally controls own work priorities and methodsrequiring tradeoffs. Impact on Business/Scope: Accountable for individual or team, or department results, and for the impact of the results on functional activities. Participates in overall departmental program planning. May have budgetary responsibility. Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.

N/A

Domestic Delivery