IBM Technical Support Specialist in SANTA ROSA CITY, Philippines

Provide and process information in response to inquiries, concerns, and requests- Diagnose and resolve technical, hardware and software, issues- Research required information using available resources- Offer alternative solutions where appropriate with the objective of retaining customer and client business- Redirect problems to appropriate resource

  • Troubleshooting backgroung- Fluent in English

Client Innovation Center (CIC)