IBM Services Client Representative in SAN JOSE, California

Preferred Locations include Silicon Valley, CA areaThe Services Client Representative (SCR) at IBM is the lead sales person on a set of clients, that include some of the largest social media and digital streaming companies within the communications sector, and is responsible for identifying IT Services opportunities and possibly leading small (<$10M) deals to closure. As the SCR, you will be responsible for the development and closing of highly complex information technology solutions while interacting with senior client executives, which can include the CEO, CFO, CIO, Board of Directors and evaluation committees. You are required to have an in-depth understanding of the client's business, goals, strategies and industry trends and directions. You will also be responsible for identifying, developing and sometimes leading <$10M deals, multi-disciplined teams, and integrating products and services required to meet business needs. These deals are intended to increase IBM's services revenue within the account and may include the following sample of solutions:

  • Cloud – SoftLayer, Storage, zOS Cloud, PaaS solutions including SAP as a Service, cloudMatrix/Hybrid IT

  • Systems – IT as a Service, managed services for servers, mainframe, storage, leveraging analytics and robotics.

  • Security – Security as a Service, threat management, ID management, malware defense management

  • Network – Network as a Service, telecom expense management, optimization studies, Software Defined Networking, OEM hardware and software procurement, Voice and Data.

  • Resiliency – Disaster Recovery as a Service, DR strategy and consulting, high availability environments, cloud managed backup

  • Data Center – Strategy, design, implementation, optimization, services to support data centers

  • Mobility – Workstation as a Service, Mobile Expense Management, Mac@Work, Service Desk, End User Services


  • At least 5 years of Business Development experience

  • At least 5 years of Deal Progression experience

  • At least 5 years’ experience in IT Service Sales

Domestic Non-Delivery