IBM DB2 for z/OS Technical Support in SAN JOSE, California

Responsibilities -Analyse customer problems and determine a feasible solution to meet customer satisfaction. The solution can be in a form of workarounds, replying to questions, engaging developers for indept analysis and doing the necessary steps to easy the communication between IBM and customer.Primary teams this person will work withDB2 for z/OS Level 2 Support TeamTypes of technologies and trends, beyond the requirements, should someone in this role be passionate aboutSupport Automation tools backgroundValue proposition for this roleThis opportunity allows growth in database technology with focus in performance. It allows learning internals of the product while giving the ability to interact with customers and understand how the product is being used taking the feedback and sharing with development team for future or immediate improvement.

  • DB2 for z/OS database, SQL, Performance Analysis in Non-Access and Access Path, DB2 Internals.

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