IBM is now hiring for our Rocket Center, West Virginia location (near Cumberland, Maryland) and has immediate opportunities for forward thinking Business Operations Clerk with a passion for growth and innovation.Join our team and utilize leading-edge technology to configure, develop, deliver and support applications for our clients in areas such as Mobile, Big Data, Cloud Computing or Smarter Commerce. The candidate will gain valuable on the job training while building in-demand technical skills. Our clients are some of the world’s leading companies and you will be part of challenging projects to build and support technical solutions for their needs.In this exciting role you will need to have expertise in analysis and description of business processes, and their translation into functional and non-functional IT requirements.You will act as subject matter experts between the worlds of IT and business. Typical examples of the deliverables are functional and non-functional requirements, use and test cases, process models and documentation and end user documentation and training. Additional responsibilities are to troubleshoot end user generated help desk requests and when necessary to create defect requirements or document action items to initiate corrective action. GBS Federal utilizes a group of applications known as IMAPS. These applications include Deltek’s Costpoint Cost accounting system, Cognos used for project management and measurement reporting as well as a host of other web and Lotus Notes based applications and interfaces that allow these to interact with each other and IBM systems as well as the compliance needs of GBS Federal. Knowledge of Deltek Costpoint, Cognos 10 and IBM applications such as BMS and CLS are a plus.Stay connected by subscribing to the IBMjobs blog for career insights, news and latest job opportunities.IBM Global Business Services: Join a Leader. Consult with us. (2252)
I/T experience in areas of requirements gathering, functional analysis and / or architecture related to financial accounting systems. (3 years, in requirements and testing of financial systems).
Knowledge of the IBM accounting process and specifically USA ledger, with experience in financial and measurements. (3 years, either in accounting, as an FA or on a ledger support role)
Excellent communication skills to engage finance customers and developers and writing skills to document requirements and other end user documentation.
Familiarity with information warehouses and data mining / analysis including knowledge of SQL query writing skills.
Familiarity with application development and maintenance standards.
Familiarity with application related standards, especially in areas of controls. (user access, data protection, etc.)