IBM Senior Immigration Case Worker in RESEARCH TRIANGLE PARK, North Carolina

Your future made with IBMThe Senior Case Worker is responsible for monitoring and overseeing visa petition preparation; handling complex visa petitions and issues associated with such petitions; providing education, advice and counsel on immigration matters to IBM management; formulating, developing and updating IBM's immigration processes and policies; and monitoring and analyzing productivity across the immigration team. Our highest preference is for a candidate in the RTP, Research Triangle Park, NC geographic area.* This Senior Case Worker will:

  • Identify and analyze trends in immigration petitions in order to make recommendations to team leads and management on improvements to IBM immigration policies and processes.

  • Provide Advice and counsel to IBM management on immigration-related issues, including questions related to visa eligibility.

  • Work with Team Leads and the Program Manager to formulate, develop and update immigration policies, processes, and training materials

  • Manage Immigration Resource Desk, by providing advice and guidance on immigration issues arising in connection with mergers and acquisitions.

  • Address and resolve high-level issues with petitions.

  • Audit visa preparation for work consistency with IBM's standards for quality.

  • Assist with preparation of especially complex cases, cases needing preparation on an emergency basis, and as needed during high volume periods.

  • Support Special Projects as assigned

Join us and be part of a diverse and global team of thinkers and doers. Work with extraordinary, insightful, imaginative people in an environment that cultivates creativity and individuality.Our highest preference is for a candidate in the RTP, Research Triangle Park, NC geographic area.* What will you make with IBM? ibm.com/jobs

  • At least 1 year of experience in Immigration

  • Excellent written and verbal communication

  • Advanced Knowledge of Immigration petition process and US Immigration regulations

  • Ability to work independently with minimal supervision

  • Ability to exercise independent judgement, discretion, and develop solutions to resolve unique problems.

  • Ability to multi-task, will work on multiple projects/requests at one time.

  • Proven skills in time management and strong attention to detail

  • Ability to follow through and resolve issues as they arise, keeping customers informed of the resolution.

  • Demonstrated leadership skills.

Human Resources