Your future made with IBMThe Senior Case Worker is responsible for monitoring and overseeing visa petition preparation; handling complex visa petitions and issues associated with such petitions; providing education, advice and counsel on immigration matters to IBM management; formulating, developing and updating IBM's immigration processes and policies; and monitoring and analyzing productivity across the immigration team. Our highest preference is for a candidate in the RTP, Research Triangle Park, NC geographic area.* This Senior Case Worker will:
Identify and analyze trends in immigration petitions in order to make recommendations to team leads and management on improvements to IBM immigration policies and processes.
Provide Advice and counsel to IBM management on immigration-related issues, including questions related to visa eligibility.
Work with Team Leads and the Program Manager to formulate, develop and update immigration policies, processes, and training materials
Manage Immigration Resource Desk, by providing advice and guidance on immigration issues arising in connection with mergers and acquisitions.
Address and resolve high-level issues with petitions.
Audit visa preparation for work consistency with IBM's standards for quality.
Assist with preparation of especially complex cases, cases needing preparation on an emergency basis, and as needed during high volume periods.
Support Special Projects as assigned
Join us and be part of a diverse and global team of thinkers and doers. Work with extraordinary, insightful, imaginative people in an environment that cultivates creativity and individuality.Our highest preference is for a candidate in the RTP, Research Triangle Park, NC geographic area.* What will you make with IBM? ibm.com/jobs
At least 1 year of experience in Immigration
Excellent written and verbal communication
Advanced Knowledge of Immigration petition process and US Immigration regulations
Ability to work independently with minimal supervision
Ability to exercise independent judgement, discretion, and develop solutions to resolve unique problems.
Ability to multi-task, will work on multiple projects/requests at one time.
Proven skills in time management and strong attention to detail
Ability to follow through and resolve issues as they arise, keeping customers informed of the resolution.
Demonstrated leadership skills.