CIO Services teams provide comprehensive IT support for IBM’s supply chain operations teams around the world. This role provides career professionals the opportunity to rapidly explore, learn, and experience the reward that comes from helping people solve problems using the power and scale of today’s technologies. This role contributes to development of major operational and IT strategies, deliver and support strategic solutions, and work in close partnership with operations teams to understand and provide cognitive, analytics, and automation solutions to improve work flow and support day to day operation’s needs. Creativity, intellectual curiosity, passion for helping others, technical and business problem solving, and appreciation for professionalism and excellence in execution and client support are key characteristics for success. Candidates should aspire to continuous learning, be open to learning about and interacting on a daily basis with a wide variety of diverse cultures and backgrounds, and appreciate the value and experience of small, diverse teams who Think Big. These are challenging roles that provide career professionals broad exposure to all elements of the enterprise, offer hands on opportunities to use and develop state of the art solutions using the latest technologies. Access to extensive ongoing education and top industry skills distinguish these positions. All work is done with a focus that we are here to help our global user community teams and ultimately IBM’s clients to be incredibly successful. Technical professional who participates in design, test, development, and/or support of IBM’s Supply Chain Management (SCM) and Customer Relationship Management (CRM) SAP applications. Provides technical input for the creation or modification of product components. Decisions affect success of the project or significant portions of larger projects and have impact on financial performance, image, schedules and customer satisfaction. This individual is the first level with significant independent decision responsibility and accountability, and may have leadership responsibilities. Recognized externally by customers or internally by the technical community as a technical leader or expert in his/her field. Responsible for translating the client's business requirements into specific system, application or process designs. This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client's solution. Responsible for a wide range of design activities from requirements analysis through systems, application and/or process design specification. At the Senior level or higher, the position requires significant knowledge across multiple platforms, processes or architectures, as well as broad knowledge of new technologies, and will include directing the design efforts of less experienced architects. Job Duties & Requirements
Involved in implementation of such projects with emphasis in SAP’s Supply Chain Management (SCM) and Customer Relationship Management (CRM) area’s (procurement, inventory/ materials management, replenishment, production execution, warehouse management, order management, shipping, billing, pricing and customer data handling)
Scope of work encompasses multiple components or entire software solutions.
Defines global designs, solutions or architectures. Directs their implementation.
Leads multi-functional or cross-divisional teams in planning activities on large and highly complex projects.
Designs and implements new procedures and guidelines to enhance productivity and quality.
Assumes additional responsibilities as assigned.
Has expert knowledge in software development system/ product architecture and design, and integration; typically acquired via significant professional experience with projects which span traditional organizational boundaries.
Applies expertise to advance the state of the art of the programming processes, procedures and tools within a business unit or geography. Applies these processes to new environments where necessary.
Guides other individuals and teams in application of leading edge software issues within IBM.
Advanced negotiation and communication skills are required to interact with and influence peers, executive management, other functions, vendors and subcontractors to reach common agreements.
Positively contributes to a high-morale/high-performance team culture, leading by example.
Communicates effectively and shares complex programming and product knowledge within and across the corporation, with customers, and/or the technical community worldwide.
Meets with customers to determine customer requirements and translates these into product function.
Position requires high degree of analytical ability and creativity in understanding and interpreting program objectives and market requirements.
Analyzes business requirements and develops proposals that lead to implementing solutions with new ideas and concepts.
Ensures product architecture and design meets worldwide customer requirements and issues. Anticipates potential problems and future industry technological needs (relative to area of expertise).
Demonstrates technical leadership and recognized as an expert for significant product development projects.
Leads advanced technology activities in new market segments.
Provides technical advice and counsel to executive management and other technical staff in the organization/division.
Leads multi-functional or cross-divisional teams in project activities.
Decisions contribute to and drive plans, schedules, customer satisfaction and financial results of the division.
Analyzes business requirements and develops proposals that lead to solutions and the exploration of new technologies across the division.
Determines architecture, design and implementation of current and future products which have a major impact on customers and the organization.
Decisions directly influence product content, usability, schedule and quality.
At least 5 years’ experience in the development and maintenance of SAP systems through all phases of software development life cycle
At least 5 years’ experience with ABAP Development and Performance Analysis Experience
Experience with SAP’s Supply Chain Management (SCM) Modules and/or Customer Relationship Management (CRM) Modules
At least 5 years of experience and expertise in architecting, designing, developing and deploying large application platforms
Exposure to manufacturing and distribution business processes
A proven track record of successfully leading software or web development projects using Agile methodologies
Experience overseeing multi-function project teams with at least 10-15 team members including Developers, Business Analysts, and QA Personnel