• Creating a project plan for transformation activities and submitting for inclusion in the integrated Transition project plan• Reviewing a client’s current state processes, procedures, practices, and policies• Completing a Process Maturity Assessment of client’s current state• Providing policy guidance in an outsourced environment• Developing materials for and conducting a Transformation workshop based on Design Thinking principles • Identifying and creating a list of potential Robotic Process Automation (RPA) and other transformational opportunities• Leading a review of RPA and transformational opportunities with client and IBM Delivery leaders to obtain agreement• Assembling and leading subject matter experts to assess feasibility of the agreed opportunities• Obtaining agreement for specific RPA and transformational initiatives and developing a roadmap• Providing input to desktop procedures about RPA and transformation work, as required• Providing process expertise and best practices input through all phases of Transition• Researching, identifying, documenting, and training internal IBM team about transformational opportunities and initiatives• Preparing and submitting status reports for transformation activities
• Familiarity with Source to Procure processes is required; previous experience performing transformational activities, automation, and procurement operations is preferred• Experience with outsourcing engagements or similar client facing work is strongly preferred• Experience with system design and implementation is strongly preferred• Knowledge of IBM’s IPS offering, procurement process, and the general IBM Procurement process is desirable• In-depth understanding of transformation initiatives including Robotics, Cognitive Analytics, and Design Thinking• Strong communication/soft skills are required• Proficiency in MS Office and MS Visio is required; MS Project is preferred• 6 Sigma Green Belt Certification is preferred
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