IBM Marketplace Offering Manager in Raleigh, North Carolina

This role will be responsible for evaluating new opportunities and authoring a vision + roadmap for new and or expanded e-commerce capability on the IBM Marketplace. Equally important, the role will also be responsible for guiding design and engineering in prioritizing their work on new capability across sprints.  

Some of the specific areas of responsibility will include:

· Prioritizing, defining and overseeing the new IBM Marketplace functions coming from the “Greenhouse” quote-to-order initiative. These includes defining self-service product configuration and e-commerce boarding processes 

· Leading multiple squads to define and validate an approach for selling on behalf of, with third party offerings – across self-service and quote to marketplace routes – on the IBM Marketplace as well as defining a reseller e-commerce strategy 

· Advise and assist other offerings managers in areas such as digital renewals, quotes and order fulfillment.  

This role will be measured by and accountable for order volume (adoption) of new or expanded features on the IBM Marketplace. The role will also be measured by the customer experience metrics such as qualitative Medallia feedback and customer struggle metrics from Tealeaf.

Position can be located in the following:Austin, TX, Raleigh, NC or New York, NY


  • 5+ years relevant product management experience

  • Experience building online services, preferably both B2B and B2C

  • Ability to identify and to assimilate lots of ideas and sources of information

  • Ability to prioritize and drive decision-making processes in a fast paced environment

  • Ability to clearly communicate complex ideas at varying levels of detail to align stakeholders and constituents

  • Ability to work closely with design throughout the release process to deliver an integrated user experience

  • Ability to work well and lead cross functional teams

  • Experience building online services, preferably both B2B and B2C

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