IBM Project Manager, Transition & Transformation in OTTAWA, Ontario

IBM Global Business Services: Join a Leader. Consult with us. IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As a Project Delivery Manager, Transition and Transformation, you will deliver innovative business consulting, management of systems integration, and will work in close collaboration with the Transition Competency Lead.As a member of the Delivery Excellence Team you will apply IBM Methodology to lead transition projects that are typically 3 months in duration. You will be responsible for managing sub-projects within a complex program to insure the successful delivery of various phases of the transition and transformation plan. This position requires strong project management experience with specialization in transition. Key responsibilities include:

  • Establishing new delivery models, including onshore/offshore resources from the client and IBM;

  • Transferring business and technical knowledge to new team members for the services to be rendered;

  • Establishing/updating processes to deliver the services to be rendered;

  • Establishing metrics to measure required service levels;

  • Achieve steady state of operations.

    Additional responsibilities include:

  • Working with the client to confirm business requirements;

  • Responsible for organizing and leading a cross-functional team in development of integrated business processes, implementing project deliverables, with an emphasis on quality, productivity, and consistency

  • Responsible for providing direction and control of project personnel and for providing a framework for project planning, communications, reporting, procedural and contractual activity;

  • Developing work plans, managing deadlines and coordination of project team and sub-team activities;

  • Estimating project skill requirements, working with deployment to identify appropriate resources and managing their integration into the team;

  • Defining and agreeing on deliverables and milestones;

  • Setting and controlling scope;

  • Communicating status and vision to client management and stakeholders;

  • Overall team management, including regular evaluations;

  • Budget management;

  • Risk management.

  • Minimum of 3-5 years’ experience in Application Transition Management;

  • Demonstrated work experience with on-site off-shore models, with off-shore teams;

  • Specific knowledge of the PMI Process; Initiating, planning, executing, controlling, and closing;

  • Working knowledge of current Project Management and Transition Project Management methodologies;

  • Deep understanding of Application Management processes, business matters, finance, planning, forecasting and resources in order to manage team staff and business issues.

  • Complex project management experience;

  • Demonstrated client management and relationship management skills;

  • Ability to work closely with Process Owners and other key stakeholders to communicate progress;

  • Must be strong in use of MS Word, MS Project, MS PowerPoint, MS Visio;

  • Strong oral and written communication skills, organizational skills and a high level of interpersonal skills;

  • Project Management degree (PMI certification);

  • English: Fluent.

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IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.