IBM Associate Director - F&A in Noida, India

About IBM IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation. Business Unit IntroductionIBM Global Process Services has been a part of the Indian BPO industry for more than 10 years. Today it partners with some of the largest corporations in India to transform their business processes and become more efficient. What differentiates the organization is commitment to service quality and customer success. With Brand comes the impeccable trust that places way above others. Over the past years of delivering services, understood the nuances of the vernacular delivery and have delivered highest quality of service.Who you are The Procure to Pay Process leader serves as the primary technical leader for Procure to Pay operations, interacting with Delivery Centers and teams from Sales, Solutions and Assets. The leader would leads a global team of Subject Matter Experts in Procure to Pay and plays a prominent consultative role with new clients, leading client workshops including Process Transformation engagements, solution validation, Procure to pay components in orals and RFP responses, demonstrating deep process knowledge and explaining how work will be delivered with IBM. The Process Leader is responsible for reviewing complex solutions and, prior to sign off, communicating risks and assumptions to delivery leadership. What you will do

  • Responsible for ensuring that procure to pay teams implement best practices, leverage Robotics process Automation, technology, analytics and tools effectively and work with clients to evaluate process changes that will improve performance

  • Engage in day to day management of operational teams when performance requires improvement, and guide procure to pay transformation during transition to realize accelerated benefits

  • In addition to the above responsibilities, the Process Leader guides the Procure to pay team in developing and modifying process bluebooks, solutions standards, SLA and Internal Control standards, and process maturity models

  • The Process leader also drives clear and concise communication within the team , and concise executive level reports to client management

  • Close partnering with the procure to pay Offering Lead to operationalize cognitive and automation solutions in the existing portfolio and development of a broad suite of reference clients for these differentiating solutions

    How we will help you grow

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be

  • You’ll learn directly from experts in the field; our leaders love to mentor

  • You have the opportunity to work in many different areas to figure out what really excites you

  • Possesses extensive experience and knowledge in leading Procure to Pay teams, with direct exposure to all relevant sub-processes

  • Expert level consultative skills leading client workshops and Procure to Pay consulting engagements

  • Understands and applies expert knowledge of F&A Procure to Pay programs, technology, Robotics, policies, and practices to resolve critical issues or develop new/complex programs

  • Understands organizational resources, priorities, needs and policies, and unique requirements of O2C processes

  • Strong client facing skills with senior executives and CXOs(client and internally)

  • Has in-depth knowledge and experience in executing business processes, management and measurement systems

  • Has deep experience in driving teams to work in a service oriented, outcomes based and customer focused environment

  • Possesses broad proficiency control requirements

GPSD-Fin & Admin

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.