Title: Manager - Projects About IBM IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. Business Unit Introduction:IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services. Who you are: As Manager - Projects you will apply your deep expertise Monitoring and management of Network infrastructure. Aside from this you will apply your expertise to provide hands-on assistance to any of the infrastructure areas as required. What you’ll do:
Monitoring and management of Network infrastructure.
Document baseline of Clients existing network environment, including network utilization, protocol usage and hardware and software platforms
Define, document and review thresholds, filters, traps and alarm parameters for LAN Devices, WAN Devices and Firewall Devices;
Provide recommendations and plans to optimize network performance and implement as appropriate;
Configure and manage VLAN as necessary;
Establish and maintain an inventory of LAN Devices, WAN Devices and Firewall Devices as set forth in Section 28 (Machines);
Manage, track and resolve network problem tickets;
Assign ownership and priority to network problems;
Perform initial diagnostics to isolate and repair problems;
How we’ll help you grow:
You’ll have access to all the technical and management training courses you need to become the expert you want to be
You’ll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you
Hands on experience on network devices: Router, Switches, firewalls, VoIP, IPT.
Expertise on HP, 3COM, Juniper, Checkpoint, Wireless: Ruckus. Cisco Voice.