IBM FAN00044 - Fin & Admin Business Analyst - Order to Cash in NAGA CITY, Philippines

Accounts Receivable is part of OTC- AR has 2 sub processes – 1. Cash Application & 2.Collection. Cash Application- Is a process wherein cash received in bank need to recorded to in books to appropriate customer due account & appropriate due invoice, its daily activity.Collection- is a process wherein collector has to make phone calls or emails to customer who has due or outstanding payable to the business. Note- Job opening should be clear- whether role is for Cash Application or CollectionJob Qualifications:

  • Candidate must possess at least a Bachelor’s/College Degree, preferably Finance/Accounting/Banking, Business Studies/Administration/Management or equivalent

  • 0-1 year of experience in receivable area- preferable in Billing, collection, receivable management

  • Fresh Graduates and Career Shifters are welcome to apply

    Required Skills/Competencies:

  • Good English Communication( verbal & non verbal) Skills-

  • Basic computer and internet navigation skills

  • Amenable to working in shifting/night schedule

    Preferred Skills:

  • Basic Accounting

  • Dispute Management

  • Work experience of handling international receivables

    Major Job Duties & Responsibilities: Cash Application

  • Download Bank statement on daily basis, record payment received in books to appropriate customer – outstanding Invoice

  • Co ordinate with collector / bank / client for – Unidentified cash received, co ordinate with billing team, collection team for any issues & provide required information.

  • Performance directly contributes to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets

  • Performs ad-hoc tasks as identified by the Team lead. Proactively resolves customer shipment and invoice issues

    Collection

  • Identify outstanding receivable from customer- Make phone calls , emails, receive calls to collect outstanding receivable from the customer.

  • Ensure all outstanding receivable from customers are collected within agreed terms

  • Co ordinate with cash application team, Billing team to ensure all disputes are resolved & receivables are collected from customer.

  • Performance directly contributes to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets

  • Performs ad-hoc tasks as identified by the Team lead.

Job Qualifications:

  • Candidate must possess at least a Bachelor’s/College Degree, preferably Finance/Accounting/Banking, Business Studies/Administration/Management or equivalent

  • 0-1 year of experience in receivable area- preferable in Billing, collection, receivable management

  • Fresh Graduates and Career Shifters are welcome to apply

    Required Skills/Competencies:

  • Good English Communication( verbal & non verbal) Skills-

  • Basic computer and internet navigation skills

  • Amenable to working in shifting/night schedule

    Preferred Skills:

  • Basic Accounting

  • Dispute Management

  • Work experience of handling international receivables

GPSD-Fin & Admin

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.