About IBM:IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. Business Unit Introduction: IBM Global Process Services has been a part of the Indian BPO industry for more than 10 years. Today it partners with some of the largest corporations in India to transform their business processes and become more efficient. What differentiates the organization is commitment to service quality and customer success. With Brand comes the impeccable trust that places way above others. Over the past years of delivering services, understood the nuances of the vernacular delivery and have delivered highest quality of service. Who you are: You will be actively involved in the Back Office Operation What you’ll do:
Processing of Import/Export/Document checking trade finance transactions following the process Standard Operating Procedures ( SOPs )
Initial scrutiny/verification of documents.
Retrieval of transactions from Filenet, Input/ updating of data into iVision.
Input data in filenet and forward for validation.
Creation of SWIFT messages.
Creation of discrepancy notes
You need to do Retrieval of transactions from Filenet and Validation of transaction.Scrutiny / verification of documents. Authorize transactions (Validation of data in iVision).
Ensure prompt error free/accurate transaction processing while meeting the prescribed turnaround times and service delivery standards.
Identify transactions as “complex” wherever applicable.
Create and send throwbacks Sending transactions back to the in putter for review wherever necessary.
Ensure adherence to internal guidelines and ICC guidelines.
Ensure adherence to standard operating procedures ( SOPs ).
Highlight to DHS any procedural modifications that may be required from time to time.
Participate and contribute in Continuous Improvement initiatives driven by Territory Manager
Proficiency in French language required
How we’ll help you grow:
You’ll have access to all the technical and management training courses you need to become the expert you want to be
You’ll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you
0-1 Year of work Experience,
Ability to communicate in French Language
GPSD-Fin & Admin