IBM Junior AR Analyst NMP Spanish & English in KRAKOW, Poland

What makes IBM BTO unique:

  • global communication: want to improve your language skills? We will invest in you!

  • flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment

  • diversity: different nationalities united in one team

  • initiative: have ideas for improvements? We want to hear them!

You will be responsible for cooperation with Spanish business partners and performing the following duties:

  • handling out- and in-bound calls

  • responding to customers' emails & live chats

  • investigating, following up & escalating customers' disputes

  • collecting all necessary documentation & updating customers about current progress of their dispute

  • taking care of all known customers' issues that prevent customers from paying outstanding debt

We guarantee you:

  • job contract

  • the opportunity to participate in training and language courses

  • Multisport, OK System

  • cinema tickets, discounts

  • private medical healthcare

  • life insurance

  • an induction training that will allow you to smoothly transition into your new role

  • Spanish: fluent

  • English: intermediate

GPSD-Fin & Admin