IBM Robotics Process Automation - Process Consultant in JOHANNESBURG, South Africa

IBM is one of the world‘s largest providers of information technology solutions and business consultancy. Our vision is to bring a new level of ‚smart‘ to how the world works. A place where people, businesses, governments and systems are interconnected and work together. A place where billions of people will live and work better.IBM Global Business Services (GBS) We are the world's largest consulting services organization. GBS provides clients with business transformation and industry expertise, and the ability to translate that expertise into integrated, responsive, and innovative business solutions. We offer consulting services across multiple industries and cover the whole process chain from strategy consulting through to the construction, implementation and operation of technical and commercial solutions. Urgently looking for a RPA Automation Process Consultant to join our team. • Gather facts (through primary and secondary research, structured and unstructured interviews, surveys, etc.)• Responsible for the design, analysis (customer, financial, operational) and presentation of data. • Create original work products with minimal supervision.• Apply knowledge of consulting methodologies, key technologies, engagement support tools and demonstrate strong knowledge of their competency area and/or industry.• Establish relationships within client organizations and deliver timely, high quality service to the client. • Acts as an independent professional, including interaction with clients and does not require close management supervision on IBM or client premises.• Operates as a team member, drawing upon the experience of other professionals within the engagement team and from other functions. Consulting Skills • Is able to articulate and compare alternative approaches drawing from previous engagements and recommend solutions.• Draws upon existing intellectual capital and improves it. May create new intellectual capital• Contributes to the definition of the engagement scope of work and outputs.• Recognizes problems related to the engagement objectives and suggests solutions• Independently generates solutions, based on strong quantitative and analytical skills and business knowledge, and contributes to intellectual capital. • Challenges the validity of given procedures and processes to enhance and improve or develop complementary adjustments/solutions. Automation Skills • Experienced in using Automation Playbook to evaluate a business process and identify automation opportunities• Successfully completed at least 3-5 Automation Opportunity assessments on internal IBM scope • Has 1st line and 2nd line of management experience within back office operations• Excellent knowledge of automation tools and automation assessment frameworks • Very deep knowledge of best practices and maturity modelling within the back office• Experienced in developing automation data collection guides and templates• Skilled in process modelling • Ability to create Automation business case

2 to 3yrs in Process re-engineering work

Global Services

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