Position Summary and ResponsibilitiesLeads team on a complex small project, medium size project or significant segment of a large project. Works according to plans developed by the project management professional or translates those portions of customer requirements they are responsible for into plans to culminate in customer acceptance of results, or have acceptance in the targeted market, while meeting business objectives.Knowledge of the functions mission and processes, specifically CRM or IPD. Responsible for performance, cost, scope, schedule, quality, and appropriate business measurements for their project/segment of the project, according to their project charter. In applicable areas of the business, responsibility for revenue and profit objectives of the project.Under CRM - Works with the client or as a team member with the client or within the team to identify business requirements and develops the proposal. Subsequently leads a team in the initiating, planning, controlling, executing, and closing tasks of a project (or segment of a project) to produce the solution deliverable. Execute a wide range of process activities beginning with the request for proposal through development, test and final delivery.Under IPD - Works as part of the overall team in the formulation, development, qualification, and launch delivery of offerings to the market or transitioning of offerings out of the market in response to customer requirements. Responsible for project deliverables, with an emphasis on quality, productivity, and consistency.Global knowledge sharing and management is key to IBM's success. Individuals will participate in, and/or be responsible for the creation, harvesting, protection, and reuse of IBM's intellectual capital. Individuals will participate actively in knowledge sharing activities like communities of practice, forums, conferences and/or other knowledge exchanges.Assumes additional responsibilities as assigned.SkillsEnvironmentKnowledge of the PMI Process Groups; Initiating, planning, executing, controlling, and closing. Knowledge of current Project Management methodologies. Understands department / function resources, priorities, and policies and applies this understanding to project activities. Demonstrates the required proficiency levels for skills defined at this position in the IBM Skills Management System. Working knowledge in business matters, finance, planning, forecasting and personnel in order to manage team staff and business issues.Communication/NegotiationEngaged as a professional who advises others and works with team members to articulate, compare, and implement solutions and alternative approaches based upon project management principles. Team members might include customer, supplier and IBM staff. Negotiates effectively with team members to define the team's goals, work content and schedules. Clearly communicates team results to immediate management / project manager. Establishes and maintains clear mechanisms to communicate project status and change with the project team and other staff. Must be able to effectively communicate resource needs and project issues with management / project management.Problem SolvingRecognizes and articulates complex problems related to the project / segment of the project or function. Applies creativity and judgment in development of multiple solutions related to project objectives utilizing recognized project management techniques. As appropriate, challenges the validity of given procedures and processes with a view toward enhancement or improvement. Analyzes problems and creates solutions involving finance, scheduling, technology, methodology, tools and solution components.Working ConditionsWorks primarily at customer locations, frequently exposed to demands of travel and irregular work hours.Contribution/LeadershipDefines and decides objectives related to the project or segment of a large project from a cost, schedule, technical and quality perspective. Provides guidance in this area to others. Influences people outside their immediate project. This influence is expressed through working with customers / suppliers / IBM staff. Understands department / project mission within context of business unit mission and applies this understanding in project activities. Displays proper use of PM tools to team members throughout the project life cycle. Provides project management business guidance to team members throughout the project life cycle. Has the ability to manage and motivate team members.Impact on Business/ScopeAccountable for meeting customer's requirements and obtain the results of the project segment, unit or deliverable assigned. Responsible for project planning. Identifies, estimates and presents cost, schedule and business and technical risk for the project committing multiple resources. Interfaces directly with corresponding levels of customer's staff. Performs activities to ensure customer satisfaction. Responsible for their financial baseline of the project, and accountable for project results as committed to the client / IPMT (Integrated Product Management Team).
5 - 7 years of work experience