About IBMIBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation Business Unit Introduction:IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.Who you are:
You will be assisting clients in the selection, implementation, and production support of Middleware solutions.
You will apply technical expertise on implementation engagements to advise how to integrate technology into the clients' business environment in order to achieve client expected business results and to successfully implement the products which are part of the rapid deployment services or middleware migration solution.
What you'll do:
As L2 Middleware Administrator his/her primary responsibility is supporting the core middleware architecture and applications on messaging middleware platforms, which enables critical business systems.
Provide level 2 support for production environment as well as support for test and performance testing environments.
Understanding of the governance required to retain production availability (inc. checks, patching, capacity management, security)
Work across Development, Testing, Incident and Problem Management groups to implement new applications in production, install new releases of existing applications and troubleshoot issues across our Production & Non-Production platform
Work with IT application, infrastructure engineer and security IT to fix, remediate audited issues on all messaging platforms
How we’ll help you grow:
You’ll have access to all the technical and management training courses you need to become the expert you want to be
You’ll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you
Install, configure, manage and maintain Middleware components based on messaging products Websphere MQ and RabbitMQ.
Relevant Experience 5+ years
Role also requires the candidate to translate/interpret information from Portuguese to English and vice versa.
Candidate will be required to independently handle meetings, conferences, technical requests coming to IBM team operating in India.
Client Innovation Center (CIC)