Since receiving the Randstad Award for Canada's Most Attractive Employer (ranked #1 in 2015), IBM is expanding its New Brunswick footprint by growing its IT Services Centre. Through partnership and collaboration, IBM is planting the economic development seeds to help transition New Brunswick into a knowledge worker economy that can positively tackle challenges for the benefit of all Canadians and organizations around the world. Will you join us?As an IBMer, you can change the way the world works. Join IBM and be part of a diverse and global team of thinkers and doers—people who want to make an impact, cultivate their expertise and collaborate with some of the world’s top business and technology professionals. Network in an open, friendly and flexible work environment where diversity is embraced and new, creative ways of thinking are encouraged and supported. There is no better place to launch or further your career. As a System Admin, provide infrastructure support on WebSphere Application Server and various other middleware products. Specifically; WebSphere Application Server of family products, web servers and other associated web infrastructure middleware products on mid range platforms. Other type of products are also included on a variety of platforms.This includes the following:
Install or Uninstall in scope software
Configure and administer in scope software
Apply software patches, hotfixes, and service packs to in scope software
Perform in scope system software level recovery
Maintain Operational Procedures documentation for Middleware operations.
Perform startup and shutdown of in scope middleware
Deploy customer application code/content changes
Create, implement, manage scripts
Perform L2 problem determination and problem resolution on in scope software
Perform root cause analysis of in scope software outages
Manage problem tickets per Problem Management process
Open help requests with software vendor support
Implement and test changes to in scope software
Create and manage change tickets per Change Management Process
Conduct security compliance activities per contractual security requirements
Maintain in scope software security compliance
Perform and report results of in scope software health checks
Manage SSL Certificates and Keys
Perform in scope product log file rotation, pruning, and archiving
Work on projects as assigned, including sizing, planning and implementation activities.
Part of an on-call support team in rotation providing 7X24 support.
Provide on-site support for Disaster Recovery and its testing.
Execute changes off-hours.
Fluent English (written and spoken) is required.
Daily onsite presence in Florenceville NB or St John NB is required.
Must be able to obtain Canadian Federal Secret Clearance.
5+ years of experience with WebSphere Application Server family of products
5+ years of experience with IHS/APACHE
5+ years of experience with TomCat
3+ years of experience with NetScaler
3+ years of experience with IBM Tivoli Directory Server V6
3+ years experience in after hours support work and participation in an on-call rotation
3+ years SSL certificate end-to-end management