IBM WebSphere Application Middleware (Distributed platform) in FLORENCEVILLE, New Brunswick

Since receiving the Randstad Award for Canada's Most Attractive Employer (ranked #1 in 2015), IBM is expanding its New Brunswick footprint by growing its IT Services Centre. Through partnership and collaboration, IBM is planting the economic development seeds to help transition New Brunswick into a knowledge worker economy that can positively tackle challenges for the benefit of all Canadians and organizations around the world. Will you join us?As an IBMer, you can change the way the world works. Join IBM and be part of a diverse and global team of thinkers and doers—people who want to make an impact, cultivate their expertise and collaborate with some of the world’s top business and technology professionals. Network in an open, friendly and flexible work environment where diversity is embraced and new, creative ways of thinking are encouraged and supported. There is no better place to launch or further your career. As a System Admin, provide infrastructure support on WebSphere Application Server and various other middleware products. Specifically; WebSphere Application Server of family products, web servers and other associated web infrastructure middleware products on mid range platforms. Other type of products are also included on a variety of platforms.This includes the following:

  • Install or Uninstall in scope software

  • Configure and administer in scope software

  • Apply software patches, hotfixes, and service packs to in scope software

  • Perform in scope system software level recovery

  • Maintain Operational Procedures documentation for Middleware operations.

  • Perform startup and shutdown of in scope middleware

  • Deploy customer application code/content changes

  • Create, implement, manage scripts

  • Perform L2 problem determination and problem resolution on in scope software

  • Perform root cause analysis of in scope software outages

  • Manage problem tickets per Problem Management process

  • Open help requests with software vendor support

  • Implement and test changes to in scope software

  • Create and manage change tickets per Change Management Process

  • Conduct security compliance activities per contractual security requirements

  • Maintain in scope software security compliance

  • Perform and report results of in scope software health checks

  • Manage SSL Certificates and Keys

  • Perform in scope product log file rotation, pruning, and archiving

  • Work on projects as assigned, including sizing, planning and implementation activities.

  • Part of an on-call support team in rotation providing 7X24 support.

  • Provide on-site support for Disaster Recovery and its testing.

  • Execute changes off-hours.


  • Fluent English (written and spoken) is required.

  • Daily onsite presence in Florenceville NB or St John NB is required.

  • Must be able to obtain Canadian Federal Secret Clearance.

  • 5+ years of experience with WebSphere Application Server family of products

  • 5+ years of experience with IHS/APACHE

  • 5+ years of experience with TomCat

  • 3+ years of experience with NetScaler

  • 3+ years of experience with IBM Tivoli Directory Server V6

  • 3+ years experience in after hours support work and participation in an on-call rotation

  • 3+ years SSL certificate end-to-end management

Domestic Delivery