IBM Linux/UNIX Systems Administrator II in DALLAS, Texas

IBM has a need for a Linux/UNIX Systems Administrator II with the ability to complete assignments in a high volume, dynamic environment. This position is focused on the shared development and management of IBM's internal infrastructure of physical and virtual hosts. This is a great opportunity for technical growth and acquiring new skill sets. Troubleshooting and supporting many of IBM's products and tools is a strong aspect of this role, and will allow for innovative ideas to improve performance, issue mitigation, and workflow. The perfect candidate will have experience with Linux/UNIX, as well as exposure to multiple aspects of technology. This role requires the ability to adapt to change, continuously improving the services we offer as the premier hosting provider. Responsibilities:

  • Responsible for all aspects of management, administration, and support of SoftLayer's internal Linux/UNIX based infrastructure

  • Assist other departments in engineering highly scalable solutions for new and existing services

  • Provide feedback to architects regarding any issues that present themselves

  • Manage multiple projects with various priority levels and time lines from start to finish

  • Act as escalation point for internal support departments in resolving a wide variety of customer facing issues regarding environment deployment, service issues, and technical questions

  • Consistently meet deadlines for complex issues and new projects involving multiple teams

  • Demonstrate best practices in all aspects of administration

  • Participate in weekly rotating on-call responsibilities, providing 24/7 coverage

  • Develop and maintain accurate documentation for internal procedures and services

  • Continuously stay abreast of new developments in supported operating systems to ensure consistent compatibility with established infrastructure

  • Must collaborate with other departments to resolve complex issues and be detail oriented

  • Ability to automate solutions to repetitive problems/tasks


  • 3+ years of applicable experience with Linux/UNIX systems in a production environment

  • Understanding of basic network concepts, familiarity with TCP/IP and VLAN functionality

  • Ability to automate solutions to repetitive problems/tasks

  • Demonstrative written and verbal communication skills to audiences with a wide variety of technical knowledge

  • Very strong troubleshooting skills towards root cause analysis and practical issue resolution

  • Strong understanding of universal network services (DNS, HTTP, email, Samba, LDAP, MySQL)

  • Knowledge of one or more scripting languages (PHP, Bourne shell, Ruby, Python)