IBM System Administrator - SAN Storage in CYBERJAYA, Malaysia

  • Install and manage storage solutions.

  • Provide highest level of technical support, guidance and direction for products supported.

  • Analyse and resolve escalated problems.

  • Participate in the recovery of application environments where required.

  • Maintain software licensing.

  • Development and maintenance of storage standards, procedures, policies, security etc.

  • Ensure integrity of supported environment.

  • Actively and pre-emptively determine possible faults and causes

  • Provide team leader with input re projects/directions when required

  • Manage and resolve problems identified by Sysadmins or monitoring software

  • Work with change and problem management tools

  • Provide technical assistance to the other members of the team.

  • Hardware /software fault detection and correction - vendor liasing

  • Liase with customer accounts as required

  • 24x7 support

  • Analyse and resolve escalated problems within target.

  • Provide technical guidance in respect of product usage, techniques etc across functional areas.

  • Actively participate in the planning and implementation of SAN storage solutions.

  • Investigate, identify and document proposals that will improve application recoverability.

  • Perform storage device Service Activation & Deactivation (SA&D), security compliance and audits when required.

  • Investigate, identify, document and implement technical standards as required.

  • Change and problem management targets are exceeded

  • Experience in a large commercial UNIX and INTEL environments.

  • Excellent knowledge of SAN switches –Brocade

  • Excellent knowledge OF IBM Storage – IBM DS8000, SAN Volume Controller (SVC), Tivoli Productivity Center (TPC). Knowledge of other vendor Disk systems (EMC, HDS) may be beneficial, not required.

  • Good working knowledge of Windows 2008 or Linux environments.

  • Proven track record in the implementation and support of complex products.

  • Has in-depth knowledge and can perform without assistance. Can direct others in performing. Repeated and successful experience.

Client Innovation Center (CIC)