IBM's technology service delivery center in Columbia, Missouri. The service center will provide maintenance and monitoring of computer hardware and systems to IBM’s business clients in the United States. This Technical Delivery Services Center will primarily support US Strategic outsourcing clients, providing server systems operations, security services, and end user services, including maintenance and monitoring of computer hardware and software systems. IBM’s Technical Delivery Services Center is focused on increasing delivery quality and brings together all IBM worldwide service delivery capabilities for Strategic Outsourcing.
- Please note that this position is located onsite in COLUMBIA, MISSOURI, no remote work is available for these roles.
IBM is seeking Technical Support Specialists. Technical Support Specialists in this job role will have expertise in one or more server technologies, including different hardware architectures and operating systems. Technical Support Specialists will provide all aspects of physical DBA support (design, testing, implementation, monitoring and Disaster Recovery). The resources staffing this position are expected to stay current with their DBA technical skills. Candidate must be flexible, willing to learn, work in a team environment, provide leadership to other team members, work other shifts as needed and provide 24 x 7 coverage.
Key skills include physical DB2 database administrator functions including, but not limited to, database object creation and alters, implementation, image copies, reorgs, statistics collection and analysis, recoveries, performance tuning, schedule and manage maintenance of production application databases, disaster recovery testing, knowledge of TSO, z/OS, JCL skills, TWS (OPC), job scheduling utilities, and database management tools and utilities. Must be able to perform problem determination and resolution for supported application databases and maintenance utilities. Must be able to perform change management activities using standard change processes in support of application database related changes. Must be able to use and learn standard IBM DB2 utilities and DBMS related products to perform DBA tasks, be able to adhere to IBM processes, and where appropriate be able to adhere to FDA compliance requirements.
- High School Diploma/GED
- At least 2 years experience in DB2/zOS Database
- At least 6 months experience in at least one or more of the following: installing, troubleshooting, operating, testing, planning and configuring relevant technologies
- English: Fluent
- Associate's Degree/College Diploma in Information Technology
- At least 3 years experience in DB2/zOS Database
- At least 1 year experience in at least one or more of the following: installing, troubleshooting, operating, testing, planning and configuring relevant technologies
- Basic knowledge in LEAN methodologies
- Basic knowledge in Maximo tool
- Certified in Database for the relevant DBMS platform
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Job ID: SO_DEL-0587814
Job type: Full-time Regular
Work country: USA
Position type: Professional
Work city: Columbia,MO
Travel: No travel
Job area: IT & Telecommunications (non consulting)
Business group: SO Delivery
Job category: IT Specialist
Business unit: GeoSrvDelivery
Job role: Server Support Specialist
Job role skillset: General
Commissionable/Sales-Incentive jobs only: No