IBM Systems Services Representatice in COLOMBO, Sri Lanka

1) Attend Power System Customer calls and resolve the issues in timely manner. 2) Installation ,Configuration and trouble shooting High Available , Virtualization and other IBM software (MIMIX, POWER HA, TSM, WebSphere ) 3) Attend midrange and enterprise level Storage(V7000, IBM flash, XIV, SVC ) customer calls and resolve the issues in timely manner. 4) Gather preventive maintenance data and prepare reports accurately. 5) Attending off shift calls and week end customer calls. 6) Plan manage and implement new system installations and configuration . 7) Identify customer requirements and opportunities for business growth  8) Maintain good customer relationship. 9) Prepare and maintain relevant reports (eg. System parts, System Configurations, Customer database )10) Problem escalation to next level and getting the resolution in timely manner 11) Working with sales/pre sales teams for planning new solutions. 

1) Attend Power System Customer calls and resolve the issues in timely manner. 2) Installation ,Configuration and trouble shooting High Available , Virtualization and other IBM software (MIMIX, POWER HA, TSM, WebSphere ) 3) Attend midrange and enterprise level Storage(V7000, IBM flash, XIV, SVC ) customer calls and resolve the issues in timely manner. 4) Gather preventive maintenance data and prepare reports accurately. 5) Attending off shift calls and week end customer calls. 6) Plan manage and implement new system installations and configuration . 7) Identify customer requirements and opportunities for business growth  8) Maintain good customer relationship. 9) Prepare and maintain relevant reports (eg. System parts, System Configurations, Customer database )10) Problem escalation to next level and getting the resolution in timely manner 11) Working with sales/pre sales teams for planning new solutions. 

Domestic Delivery

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