IBM Senior Project Manager in COLOMBO, Sri Lanka

Within the given scope, be the primary focal point / leader for activities on a small contract or segments of larger contracts. Accountable to meet revenue, profit, growth objectives and customer satisfaction targets. Works to build and maintain strong client relationships at required levels with the objective of being a trusted business partner. Contributes towards the development of an Account Strategy, Participates in efforts to grow the account / contract base into new business opportunities.Gains knowledge of current / future industry and business trends. Participates in contract crisis management, manages contract scope, commitments, and responsibilities of all parties. Contributes toward a high performing account team to support the contract and client's business. Engages in teamwork to execute contract terms & conditions, contract growth, conflict resolution, communications and providing guidance / assistance to team members. Work with Delivery to drive program / project schedules and contract deliverables that support the client's business with a focus on delivering on every commitment made to the client. Learn and participate in IBM selling techniques to identify business opportunities and leverage resources in closing new business with the client. Defines and understands problem situations and evaluates risks. Contributes toward Account's Risk Management System. Must be able to effectively communicate resource needs and project issues with business unit management to negotiate appropriate project resources.

Create and maintain business relationships with the client organization striving to earn trust and confidence. Able to manage relationships within the client's organization and understand client dynamics. Participate in efforts to understand client priorities, define future business plans and translate these into tactical support plans. Contribute towards a high performing account team to support the contract and client's business. Work with Delivery to drive program / project schedules and contract deliverables that support the client's business with a focus on delivering on every commitment made to the client. Effectively meets contract commitments, can identify issues and participate in crisis management. Learn and participate in IBM selling techniques to identify business opportunities and leverage resources in closing new business with the client. Learn and use Project Management methodologies, processes and tools.

GIC- India

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