The prime responsibility of the Payroll Administrator is ensuring of the accurate and timely payment of employee salaries. However, the expectation is that the incumbent will also really embrace the desire to review and change business processes to make payroll services more efficient and effective. The role therefore comprises:
Ensuring employee master data is correct
Ensuring all payments and deductions are correct and in line with company policy and country legislation
Owning specific work processes, being the payroll expert in these, and continually assessing to ensure maximum efficiency, and re-engineering if necessary
Participate in a wide variety of projects that impact payroll
Continually strive to deliver excellence in Customer Service
Maintain accurate controls.
Having understanding on the payroll booking versus accounting which is reflect in the Balance sheet.
Each administrator will have responsibility for a specific group of employees/processes, but all administrators are expected to be skilled in all aspects of their payroll – enabling them to be able to cover any role within the team. Role and Responsibilities:
Establishing & maintaining payroll records: New hires / leavers / transfers
Validation of all payments and deductions: Ensure knowledge IBM’s/client’s policies and external taxation regulations – ensuring all payments are duly authorised, correct, and technically compliant. Includes: Statutory Contributions / Allowances / Retirement Funds
Correct net payments at all times: Validate net pay using controls, simulations and exception reports. Target 100% correct data input.
Internal Controls: Have good working knowledge of all Internal Control requirements and ensure that all areas of payroll within own area of responsibility have acceptable levels of control.
Payroll system knowledge: Acquire technical mastery on the used payroll systems, with the ability to identify and offer solutions for basic issues / problems, and to run ad-hoc reports as and when required. Be sufficiently knowledgeable to test and validate legal change and any other business process changes.
Workflow Administration: Manage payroll workflows to ensure that all incoming and completed work items are sorted and filed appropriately and in line with audit requirements.
Process experticse: Responsibility of being expert in multiple payroll processes, owning and updating documentation, communicating changes and providing training to other payroll team members, continually looking to improve work processes to ensure the processes are working effectively at all times.
Query handling: provide excellent Customer Service through call handling, meetings and emails
Experience in Accounting
Strong Excel knowledge
Good time management skills and be able to multitasking
Attention to detail, and accuracy in every aspect of the role, is essential.
Innovative – continually looking to analyse and improve work processes.
Flexibility to adapt to diverse tasks and changing direction depending on the fluctuating volumes of work.
Solutions – ability to deal with complex issues, identify solutions and implement.
Capacity – must be able to tackle large volumes of work and maintain concentration on individual tasks in order increase productivity by building rhythm
Team Player – work to pro-actively build team spirit within the country team (across processes)
Due to the sensitivity of the data, the administrator must maintain complete confidentiality and exercise integrity and discretion at all times.