IBM HR Service Administrator - Process Improvement (Fluent Polish) in BUDAPEST, Hungary

Objective of the job:

  • The prime responsibility of the role is to map improvement potentials in the HR delivery processes, develop and implement solutions for reporting, administration and control activities using a variety of tools: MS Excel macro, Smart forms, Winshuttle, SAP script, etc.

  • Secondary responsibility is to provide HR-related reports and on-call support (HR tools & applications, policies and HR administration) to our clients.

  • English: Fluent (for internal communication)

  • Polish: Native / Near-native (for client communication)

  • Experience with VBA programming, MS Excel reporting

  • Experience with the following applications is an advantage: SAP EHP modul, Lotus Notes, Zendesk, Winshuttle, Winauto

  • Experience in Java programming in an advantage

  • Experiences with Polish payroll system: Koma is an advantage

  • Highly developed analytical, solution oriented mindset and systemic thinking

  • Fair level of interpersonal skills (empathy, personal relations, teamwork, flexibility, customer oriented, good relationship management)

  • Experience in HR/customer service is an advantage

  • Experience in process improvement in SSC environment is an advantage