IBM HR Service Administrator (Fluent German) in BUDAPEST, Hungary

The EDM Practitioner provides back office HR administration support to the supported Country in the local language. Duties and Responsibilities

  • Acts as a contact point for Managers and employees for all HR EDM related queries

  • Takes ownership of the resolution of clients’ issues giving guidance

  • Communicates effectively to our customers on EDM policies and processes, providing education where necessary

  • Supports the HR Specialist Teams (and EMEA country HR) with the administration of policies

  • Updates the HR database with certain employee details/detail changes

  • Identifies trends and areas for improvement and passes recommendations to Specialist Teams, Process Owners and/or the Team Leader

  • Keeps process documents such as DTPs and Job Aids updated on a regular bases

  • Performs and documents regular compliance testing in accordance to the Business Controls guidelines relating to the EDM processes

  • Carries out any additional project work or duties

  • Is involved in transitions, both in and out, if needed

  • Acts in accordance of IBM’s Data Security Guidelines

  • In a PRG Band 5 position, acts as an SME

  • English: fluent

  • German: fluent

Human Resources